# About Name: Kiosk Description: Scheduling and dispatch for field-service companies. Product news, customer stories with numbers, and guides for dispatchers. URL: https://demokiosk.superblog.click # Navigation Menu - Product: https://demokiosk.superblog.click/category/product - Customers: https://demokiosk.superblog.click/category/customers - Guides: https://demokiosk.superblog.click/category/guides - About: https://demokiosk.superblog.click/about - Start free trial: https://demokiosk.superblog.click/about # Blog Posts Each link below is the raw markdown version of a post. The full content of every post is also available in a single file: https://demokiosk.superblog.click/llms-full.txt - [About Kiosk](https://demokiosk.superblog.click/about.md): Kiosk is scheduling and dispatch software for field-service companies. This is the company blog. - [Introducing routes that update themselves](https://demokiosk.superblog.click/introducing-routes-that-update-themselves.md): When a job overruns, every technician after it is now re-sequenced automatically. No dispatcher, no phone call, no gap. - [How Brightline cut missed appointments by half](https://demokiosk.superblog.click/how-brightline-cut-missed-appointments-by-half.md): A sixty-technician HVAC company, a missed-appointment rate of eleven percent, and what happened in the ninety days after they switched. - [The complete guide to technician scheduling](https://demokiosk.superblog.click/the-complete-guide-to-technician-scheduling.md): Windows, buffers, skills, territories and the order to set them up in. Everything a dispatcher needs on one page. - [Five signs your dispatch board is the bottleneck](https://demokiosk.superblog.click/five-signs-your-dispatch-board-is-the-bottleneck.md): The board is usually blamed last. Here is how to tell it is the problem, before you hire another dispatcher. - [Kiosk raises its Series A](https://demokiosk.superblog.click/kiosk-raises-its-series-a.md): Twelve million to build the scheduling layer for every trade. What we will do with it, and what we will not. - [Offline mode, finally](https://demokiosk.superblog.click/offline-mode-finally.md): The app now works in a basement, a lift shaft and a field with no signal, and syncs the moment it finds one. - [What Parkside learned from a year of data](https://demokiosk.superblog.click/what-parkside-learned-from-a-year-of-data.md): Twelve months of every job, every mile and every minute for a forty-technician electrical contractor. Lena went through it with them. - [Pricing a service call](https://demokiosk.superblog.click/pricing-a-service-call.md): The call-out fee, the hourly rate and the parts margin, and how to set each so a job at the edge of the territory still makes money. - [The state of field service, 2026](https://demokiosk.superblog.click/the-state-of-field-service-2026.md): Our annual survey of nine hundred companies: what they charge, how they schedule, and where the hours go. - [Meet the support team](https://demokiosk.superblog.click/meet-the-support-team.md): Eleven people, four time zones, a median first reply of nine minutes. Who they are and how they work. - [Integrations: QuickBooks and Xero](https://demokiosk.superblog.click/integrations-quickbooks-and-xero.md): Completed jobs become invoices in your accounting system the moment the customer signs. No re-typing, no end of month. - [A day in the life of a dispatcher](https://demokiosk.superblog.click/a-day-in-the-life-of-a-dispatcher.md): Six in the morning to four in the afternoon with Dee, who runs a board of thirty-two technicians for a plumbing company.