# Offline mode, finally
Author: Sam Okafor
Author URL: https://demokiosk.superblog.click/author/sam-okafor/
Published: 2026-07-27
Category: Product
Category URL: https://demokiosk.superblog.click/category/product/
Meta Title: Offline mode, finally · Kiosk
Meta Description: The app now works in a basement, a lift shaft and a field with no signal, and syncs the moment it finds one.
Tags: release, mobile, offline
Tag URLs: release (https://demokiosk.superblog.click/tag/release/), mobile (https://demokiosk.superblog.click/tag/mobile/), offline (https://demokiosk.superblog.click/tag/offline/)
URL: https://demokiosk.superblog.click/offline-mode-finally/

![A technician working on a unit in a plant room](https://images.unsplash.com/photo-1660330589827-da8ab7dd3c02?ixid=M3w3OTAzOTJ8MHwxfHNlYXJjaHwyfHxodmFjJTIwdGVjaG5pY2lhbiUyMHJlcGFpcnxlbnwxfDB8fHwxNzg4NjM1OTY0fDA&ixlib=rb-4.1.0&w=1600&q=80&auto=format&fit=crop)

The most requested feature in Kiosk's history is not a feature. It is the absence of a failure: the app should work when the phone has no signal. From today it does.

## What works offline

- The day's jobs, with customer details, history and attached documents, cached before the technician leaves the depot.
- Checking in and out, notes, photographs, signatures and parts used.
- The next job's address and directions, cached when the previous job is opened.

## What waits for a signal

Anything that involves another person: re-sequencing, new jobs, messages from the dispatcher. These queue and apply in order when the phone reconnects, and the technician sees a banner while they wait.

## What we got wrong the first time

The first beta synced everything at once on reconnect and drained a phone from sixty percent to twenty in a car park. Sync is now incremental, and photographs wait for wifi unless the technician says otherwise.

_Revised in August: photographs now also upload on mobile data when the job is marked complete, after feedback that the wifi wait left jobs looking unfinished on the board._


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